Spend any time on Facebook or LinkedIn in a security integrator group and you can find pictures tagged with #cctvfail. While some are funny, and others cause you to scratch your head, the real truth is that someone was paid to install that camera.  Their work is a reflection on the installer, which makes these installers look bad.  The work also reflects on the integrator’s brand.  Poorly installed equipment becomes an eyesore with the Integrator’s name attached.  Poorly installed systems also tend to create service nightmares.  For recurring revenue, security installation companies should be selling maintenance contracts, but these contracts should be more of an insurance policy.  If a poorly installed system results in a large number of service visits, the customer will eventually get fed up and find another installer.  Repeated truck rolls also cut any recurring revenue and can lead to a loss of revenue. 

By Mark Landis While JADE Learning offers continuing education classes on the intricacies of alarm systems, there is often opportunity to improve upon these existing systems. These improvements could be by covering some previously missed access points to the home or by adding life safety features to improve not only […]