Alarm Continuing Education

Growing the Recurring Monthly Revenue Pipeline

Recurring monthly revenue (RMR) is a great way to keep a business operating even if sales are down or projects are delayed. Here are some ways to implement RMR into your business.

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Most Recent

The Talent Struggle: Hiring and Retaining Talent in the Security Industry

Finding and keeping talented employees is a big challenge right now for the security industry. Here are some ways to attract and keep employees.

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The Color of Green: Security in the Cannabis Industry

Cannabis creates a contrast of benevolent opposition; those that have tried it and those that have not. In addition, cannabis is deemed illegal by the federal government, but it is legal in individual states. Today, global sales are expected to reach $33.6 billion by 2025. With COVID-19, the use of […]

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Following the Footpath to Next Generation 911 Communications

“911, do you need Police, Fire, or Medic? Please hold.” Then, “where are you calling from?” These are words that no one wants to hear in the middle of an emergency. Anyone who has had to call 911 wants immediate service with emergency services onsite right then. When most people […]

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Guards, Guns, Gates… and Artificial Intelligence?

The security industry for many years has been split into two very distinct silos, security officers and security equipment. Interaction is typically a cursory monitoring of a property using cameras or reviewing incident data, but rarely trusted as an alternative for physical bodies. Security officers have traditionally been responsible for being a physical presence for deterrence and for being trained to de-escalate situations on behalf of […]

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Recently in Alarm Continuing Education

Why the Security Integrator is the Right Solution

We live in a world where everyone wants to hit the easy button, and generally, the cheap button. During COVID-19, pictures of home improvement stores being overrun were normal. Online retailers marked record months. Today, the world has moved to ordering everything online and has embraced the Do-It-Yourself (DIY) mentality. Even commercial and industrial companies are doing more in-house work and cutting traditional trades in an effort to control quality and save money.

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Best Practices for Security Installers

Spend any time on Facebook or LinkedIn in a security integrator group and you can find pictures tagged with #cctvfail. While some are funny, and others cause you to scratch your head, the real truth is that someone was paid to install that camera. Their work is a reflection on the installer, which makes these installers look bad. The work also reflects on the integrator’s brand. Poorly installed equipment becomes an eyesore with the Integrator’s name attached. Poorly installed systems also tend to create service nightmares. For recurring revenue, security installation companies should be selling maintenance contracts, but these contracts should be more of an insurance policy. If a poorly installed system results in a large number of service visits, the customer will eventually get fed up and find another installer. Repeated truck rolls also cut any recurring revenue and can lead to a loss of revenue.

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Surveillance Recommendations for Small Businesses

In today’s world video evidence is king. Alarm systems are no longer the only measure to prevent crime. While cameras have been around for many years, most small businesses spend the least amount of money for something that barely works. Video evidence is critical not only for the identification and apprehension of criminals, but it now has the technology to provide business intelligence as well.

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Five Home Security System Improvements

By Mark Landis While JADE Learning offers continuing education classes on the intricacies of alarm systems, there is often opportunity to improve upon these existing systems. These improvements could be by covering some previously missed access points to the home or by adding life safety features to improve not only […]

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Fire Alarm Systems

Fire Alarm Systems By David Herres Fire alarm systems are at least an order of magnitude more challenging to understand than homeowner-type smoke alarms, even if individual smoke alarms within the home are wired together to work in concert. Fire alarm work must not be taken for granted because if […]

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