The COVID-19 pandemic has forced many changes in water and wastewater operations. We have seen operators and other staff in quarantine, tighter health and PPE restrictions, and staff scheduling changes. As am example, let’s focus on the scenario of an operations staff in quarantine. Where would you find other certified operators? Would you look to other municipalities or industries for help? What if your rural area did not have a long list of certified operators, could you call in help from another state? As it stands today, you could only call upon operators who are licensed in your state. Here in lies the problem; there is no nationally recognized operator certification that could be utilized. The American Water Works Association (AWWA), Association of Boards of Certification (ABC), and some states are seeking to change that.
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